The following suggestions will help you get the most out of your vistit to Vspa.

 

Advance booking Our spa can fill up fast, book as far in advance as possible.

Medical conditions If you have any type of medical condition, be sure to mention it when you book your appointment at VSPA. Certain treatments may not be advisable for you. Also, tell the VSPA staff if you will be wearing contact lenses before you have any facial services.

Mixing activities and Vspa On the day of treatment, try to stay out of the sun and avoid alcoholic beverages. Also don't schedule a strenuous physic activity after a spa appointment.

Valuables Please leave all jewelry

Punctuality Please arrive 15-30 minutes early so you can enjoy a relaxing transition into Vspa services. If you are late, your treatment time will be shortened.

Cancellation Unexpected things do happen, and sometimes it's impossible to keep an appointment. If you must cancel, give the spa as much advance notice as possible. Continuing to miss appontments can result in refusal of services.

Communicating your preferences Speak up. All aspects of treatment can be modified to your taste: light, (or absence) music, room temperature, and whether or not you choose to have a conversation or enjoy the treatment in silence. If you want the therapist to give you a deep massage, or be gentler, let them know. 

If any part of your experience is unsatisfactory, first tell the therapist. If the response isn't helpful, speak to a manager or the owner of the spa, if available.

Shaving If you must shave, do so at least two hours before your scheduled appointment, particularly if you're a man receiving a facial or a woman receiving any kind of scheduled bodywork.

Eating and drinking Try not to eat for at least an hour before a treatment, and avoid the consumption of alcohol on the day of a treatment. Drink plenty of water before and afterward.

Cell phones Leave phones and pagers in your car; or turn them off before entering the spa.

Conversation In the relaxation room and elsewhere, keep conversations at a low volume.

Gratuities Gratuities are not included in our prices. Nationally, about 15 percent is customary, but you may of course leave more or less, depending on the quality of the service.  If you receive multiple services from different people (a massage therapist, a facial esthetician, etc.), leave a separate tip for each of them.